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FAQ’s

What types of micro manufacturing technologies does Potomac offer?

We specialize in a broad range of micromanufacturing technologies including laser machining, microCNC, and 3D printing.

What type of materials can be processed?

We can process almost any material including polymers, metals, glass and ceramics?

What is the smallest feature size that can be machined?

The smallest feature size that we can achieve is about 1 micron, but keep in mind that feature size can be limited by the type and thickness of the material to be machined. Our expert staff can assist in better understanding the limitations they may exist with your material.

What is required to get a proposal?

Typically, all that is required to get a proposal is a description of your project and/or a drawing.

What is the typical lead-time for a project?

Depending on the application, some projects can be completed within 24-48 hours of receiving the order. More complicated or higher volume projects can take up to 2-3 weeks to complete.

In what format should drawings be submitted?

For laser and microCNC projects, we prefer .dxf files. The units should be in millimeters and the drawing centered. 3D printing projects require an .stl file, and please provide the unit of measure to be applied to the drawing.

Do you accept orders for single parts, prototypes, etc.?

We understand that great things often start from the smallest seeds. So, we will gladly accept your prototyping projects, and hope that we might be able to begin and nurture a strong relationship that will see your product through to production.

Can I get my part/parts yesterday?

While our flux capacitor is currently out for repairs, we will work with you to expedite orders. There will be occasion where a modest fee might be applied in order to accommodate your rush order.

If I can’t see it, how do I know you did it?

We love to build trust with our customers. We use our high magnification inspection systems to verify all of our work, and even incorporate machine vision and frame grabbing technologies when necessary. We gladly supply Certificates of Conformance upon request.

How is your relationship with Wikileaks?

We foster many strong relationships with customers in which confidentiality is of the utmost importance. We will never share your information with anyone without written permission. It is commonplace for us to sign NDA’s with our customers.

Do you take credit card?

Yes.